Contact the Citizens Advice
Information
When calling us our lines are the busiest at the start and end of the day. Calls will automatically disconnect after an hour. See our “’Contact Us’ page for other ways to get in touch.
Local Offices
Conwy (01745) 828705
Bangor (01248) 510922
Caernarfon (01286) 424922
Dolgellau (01341) 707922
Pwllheli (01758) 383922
Consumer Issues
Click here for assistance with Consumer Issues such as broken/faulty goods or problems with energy, water or post.
Universal Credit
For help in claiming Universal Credit, you can talk to an adviser on the phone or online (webchat).
If you want to speak to an adviser about something else, our national phone service can help you 8am – 7pm Monday – Friday or 9am-1pm on Saturdays: 0800 702 2020.